What time is check-in and check-out at Mercure Exeter Southgate Hotel?
Check-in is at 15:00 and check-out is by 11:00.
96 photos
Mercure Exeter Southgate Hotel – A Favorite for Families in Exeter
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Key details
About the Hotel
Southernhay East, Exeter, EX1 1QF,
- Close to the city center
Great
8.0
8.1
3.6
3.7
4-star city-centre hotel with health club and views of Exeter Cathedral
Amenities
The hotel houses a health and fitness centre with an
Dining
The
Rooms
Each room has a Freeview TV and tea and coffee making facilities. The hotel offers
Location & Business
The hotel is a 5-minute walk from
Family & Pets
Family-friendly amenities include
Highlights
Location: 5-minute walk to Exeter Cathedral and shops
Rooms: Interconnecting and family rooms available
Dining: Gate House Restaurant with Devonshire afternoon tea
Wellness: Indoor pool, sauna, whirlpool spa (fee applies)
Business: Meeting facilities for up to 120 guests
Pet-friendly: Dogs welcome (£10 per night)
Parking: On-site car park (£15 per night)
“This hotel strikes a balance, offering modern comforts with an appreciation for Exeter's history-the neo-Georgian architecture certainly makes an impression. I especially appreciate the focus on guest experience, from the diverse breakfast options to the secluded terrace lounge. Its location is excellent for exploring the city centre while promising quiet nights.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Privilege Room2 persons14 sq. feet1 Double bedCoffee machineShowerroom details
- Classic Room2 persons14 sq. feet1 Double bedBathtubShowerroom details
- Accessible Classic Room One Double or Two single Beds2 persons18 sq. feet1 Double bedHeatingShowerroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Spa lounge
- Sauna
- Jacuzzi
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At the Mercure Exeter Southgate Hotel, dining becomes a delightful experience at The Gate House, where a family-friendly atmosphere meets the flavors of British and European cuisines. With an inviting lounge and an expansive bar, guests can unwind while enjoying satisfying meals created to cater to all dietary preferences.
Mercure Exeter Southgate Hotel Location
Southernhay East, Exeter, EX1 1QF,
Explore Exeter
Local Activities and Dining
Exeter Cathedral
6 minutes' walk
A stunning example of Gothic architecture, known for its intricate stained glass and impressive organ. Entry fees may apply.
Royal Albert Memorial Museum
9 minutes' walk
A diverse range of exhibitions showcasing local history, art, and culture. Free admission makes it a must-visit.
Northernhay Gardens
9 minutes' walk
The oldest public park in England, perfect for leisurely strolls amidst beautiful greenery and scenic landscapes.
Exeter Quay
20 minutes' walk
A vibrant area filled with cafes, shops, and historic sites, ideal for a scenic stroll along the water's edge.
Exeter Eagles BMX
6 minutes' drive
An exhilarating BMX track that welcomes riders of all skill levels. Equipment rental available on-site.
Wellness Spa Retreat
10 minutes walking
A serene day spa offering massages, yoga classes, and relaxation therapies to rejuvenate your spirit.
Opa Taverna
3 minutes' walk
A cozy Greek tavern with an inviting atmosphere, offering mouth-watering dishes like mezze and grilled meats.
Cosy Club Exeter
2 minutes' walk
A quirky venue offering a diverse menu with classic comfort food, suited for casual dining with friends or family.
White Hart
3 minutes' walk
Traditional pub vibes with local ales and hearty meals. Perfect for a relaxed evening out or a quick bite.
Phoenix Theatre
12 minutes' walk
A local hub for arts with a variety of live performances including theatre, music, and film shows for all ages.
The Cavern
12 minutes' walk
A live music venue with a vibrant atmosphere, hosting local bands and open mic nights in an intimate setting.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP16.50 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Swedish, Hungarian, Romanian, Polish, Latvian
Year renovated:
2008
Number of rooms:
153
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Central location
Spacious rooms
Nice shower
Free drinks voucher
Cons
Outdated decor
Extra charges
Guest reviewsbased on 2324 reviews
Dominic from United Kingdom
Family with children
Family Room
3 nights in November 2025
|
Reviewed: January 03, 2026
9.5/10
romantic getaway
great selection comfortable bed excellent shower late check
The breakfast offered a great selection. The bed felt really comfortable. The showers provided excellent water pressure. The late check-out provided flexibility. The facilities were excellent. The location was excellent, right in the heart of everything.
The mini fridge did not work as intended.
Service
9/10
The front desk staff ensured check in and check out were seamless, providing all assistance required. The service was genuinely attentive and polite. They clearly focus on guest satisfaction. They were also helpful with providing local information.
Location
10/10
The proximity to key attractions made exploring very easy. Various restaurants and shops are within a short walking distance from the premises. Public transport links near the area provide convenient options for farther destinations.
0 Helpful
|
Nigel from United Kingdom
Business traveller
Privilege Room
3 nights in November 2025
|
Reviewed: December 06, 2025
9.3/10
Wonderful Stay
lovely person really good service pleasant team
Alice provided really good customer service. She contacted us about our room. It was my partner's birthday and she assisted to ensure our stay was enjoyable. I appreciated the service. The reception team, Paige and Ella, are an asset to the hotel. Nothing was too much trouble and they were always pleasant and polite. Millie helped ensure our event ran smoothly for both days.
The pool use involved an additional cost. I was not informed about the pool opening times upon arrival.
Facilities
8/10
The hotel has a pool and sauna available . The pool offers a refreshing experience and a chance for relaxation, and the sauna provides a tranquil retreat after a long day. The car park offers convenient on-site parking.
Location
10/10
The hotel benefits from a prime position, within walking distance of the town centre and the quay. It is possible to access both areas within five minutes. This central position made exploring local attractions effortless.
Service
10/10
The reception staff proved helpful throughout my stay. The team are lovely, polite. They promptly arranged a room close to the lift, as my wife has difficulty walking.
0 Helpful
|
allan from united kingdom
Business traveller
classic room
3 nights in November 2025
|
Reviewed: November 25, 2025
8.8/10
pleasant city center experience
city center location breakfast variety quick service
the hotel's location made it easy to explore the city center on foot. i found the breakfast very satisfying with a good variety of options. the staff were helpful and responded quickly to my request for extra towels (they arrived within minutes).
the television remote in my room had worn-out batteries, requiring a trip to the reception desk for replacements.
Service
9/10
the reception staff offered quick assistance with luggage storage, ensuring a smooth arrival and departure. i observed them handling check-ins efficiently, even when several guests arrived simultaneously, great.
Rooms
8/10
my classic room included a well-stocked hospitality tray with tea, coffee, and biscuits. the bathroom featured complimentary toiletries, including shampoo, conditioner, and body wash. fresh towels were provided daily, and the bed was neatly made.
Location
10/10
the hotel is conveniently located near the city's main shopping area, a five-minute walk away. several restaurants are within a short walking distance, providing diverse dining options. public transport links are easily accessible.
Facilities
8/10
the on-site gym provides a range of equipment, including treadmills and free weights. i noticed the pool area maintains a clean appearance. the bar area features comfortable seating and a selection of drinks.
0 Helpful
|
Show more reviews
FAQs
About Mercure Exeter Southgate Hotel
What are the room amenities offered at Mercure Exeter Southgate Hotel?
Rooms feature Freeview TV, air conditioning, tea and coffee facilities, and complimentary bottled water.
Does Mercure Exeter Southgate Hotel have a swimming pool?
The hotel boasts an indoor heated swimming pool that is open year-round.
What dining options are available at Mercure Exeter Southgate Hotel?
The hotel features The Gate House Restaurant offering traditional British cuisine and a lounge bar for drinks.
What is the distance from Mercure Exeter Southgate Hotel to Exeter International Airport?
The hotel is approximately 5 km from Exeter International Airport.
What facilities are available for business travelers at Mercure Exeter Southgate Hotel?
The hotel has meeting facilities accommodating up to 120 people, suitable for business events.
Which attractions are located near Mercure Exeter Southgate Hotel?
Nearby attractions include Exeter Cathedral (0.5 km), Princesshay Shopping Area (0.5 km), and Historic Quay (1 km).
Is breakfast available at Mercure Exeter Southgate Hotel?
Breakfast is available at an additional charge of 16 GBP.
What wellness facilities are available at Mercure Exeter Southgate Hotel?
The hotel features a health and fitness centre with a gym, sauna, whirlpool spa, and yoga classes.
Where can I find nearby restaurants from Mercure Exeter Southgate Hotel?
Nearby restaurants include Oriental Buffet (0.5 km), On The Waterfront (0.5 km), and The Little Orange Cafe (0.5 km).
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