Mercure Exeter Southgate Hotel – A Favorite for Families in Exeter
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Key details
About the Hotel
Southernhay East,
Exeter,
United Kingdom,
EX1 1QF,
Devon
-
Close to the city center
Great
8.0
8.1
/10
3.8
3.7
/5
Loved by Mercure Exeter Southgate Hotel guests
Really good staff
Quiet and comfortable
Good quality bathroom
Excellent service
"I enjoyed using the spa and swimming pool facilities and chose the hotel because of those facilities."
Bridget from United Kingdom
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"The bathroom was lovely, shower was lush, but the door needed a repaint."
Alana R from United Kingdom
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"Location is perfect for Exeter."
Tracy from United Kingdom
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Location
Mercure Exeter Southgate Hotel is centrally located, just a short walk from Exeter Central Train Station. The hotel is also near popular attractions such as Exeter Cathedral and the Royal Albert Memorial Museum. Its prime location allows guests to easily explore the city's historic landmarks and scenic parks.
Accommodations
The hotel offers 154 rooms with varied layouts and configurations, catering to different preferences. Rooms include standard double, twin rooms, and privilege rooms that provide additional amenities. Each room is equipped with modern essentials and tasteful décor for a pleasant stay.
Dining
The restaurant at Mercure Exeter Southgate Hotel serves a range of dishes, featuring local ingredients in its meals. Guests can enjoy breakfast, lunch, and dinner, with an emphasis on seasonal flavors. The bar provides a selection of drinks and light snacks throughout the day.
Wellness
The hotel includes a fitness center that is open to guests throughout the day. A stunning indoor pool allows visitors to relax or swim comfortably. The sauna and steam room offer additional relaxation options after an active day.
Business Facilities
Mercure Exeter Southgate Hotel provides a variety of meeting and event spaces equipped with audio-visual technology. There are multiple versatile function rooms available for corporate events and private gatherings. The hotel's professional staff assists with planning to ensure smooth operations.
Highlights
Location: near Exeter Cathedral
Rooms: 154 rooms with various layouts
Dining: restaurant with seasonal flavors
Wellness: fitness center & indoor pool
Business: versatile function rooms available
“This hotel strikes a balance, offering modern comforts with an appreciation for Exeter's history-the neo-Georgian architecture certainly makes an impression. I especially appreciate the focus on guest experience, from the diverse breakfast options to the secluded terrace lounge. Its location is excellent for exploring the city centre while promising quiet nights.”
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Standard Twin Room
2 persons
155 sq. feet
2 Single beds
Shower
room details
Privilege Room
2 persons
155 sq. feet
1 Double bed
Shower
Coffee machine
room details
Classic Room
2 persons
155 sq. feet
2 Single beds
Shower
Bathtub
room details
Accessible Classic Room One Double or Two single Beds
2 persons
195 sq. feet
1 Double bed
Shower
Heating
room details
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Availability and pricing for your selected dates
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Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities:
Great
8.2/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Yoga class
Sports trainer
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Indoor swimming pool
Spa lounge
Sauna
Jacuzzi
Room features
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At the Mercure Exeter Southgate Hotel, dining becomes a delightful experience at The Gate House, where a family-friendly atmosphere meets the flavors of British and European cuisines. With an inviting lounge and an expansive bar, guests can unwind while enjoying satisfying meals created to cater to all dietary preferences.
The Gate House
British, European
Ambiance
A vibrant and comfortable setting with rich historical references to Exeter, featuring cozy sofas and banquette seating, ideal for families and relaxed dining.
Key Offerings
Breakfast, lunch, and dinner options include vegetarian and gluten-free meals, alongside traditional favorites and cooked-to-order selections such as omelettes and kippers.
Reservation
Reservations not needed.
Open daily from 06:30 to 21:00.
Mercure Exeter Southgate Hotel Location
Southernhay East,
Exeter,
United Kingdom,
EX1 1QF,
Devon
Map view
Southernhay East,
Exeter,
United Kingdom,
EX1 1QF,
Devon
City landmarks
Museum
Royal Albert Memorial Museum
2400 ft
Landmark
Exeter Quay
1.0
mi
Park
Northernhay Gardens
2300 ft
Castle
Rougemont Castle
2300 ft
Landmark
Underground Passages
2000 ft
Landmark
St Nicholas Priory
2200 ft
Landmark
Queen Street
2900 ft
Landmark
Miles' Clocktower
2900 ft
Art object
Redvers Buller
3400 ft
Bridge
The Iron Bridge
2200 ft
Church
Riverside Church
3000 ft
Nearby
Church
Exeter Cathedral
1600 ft
17 Catherine St
St Catherine's Chapel and Almshouses
1300 ft
Exeter - Catacombs and Lower Cemetery
800 ft
Phoenix Blitz Memorial
Blitz Fountain and the Phoenix Blitz Memorial
800 ft
Cathedral Yard Exeter Cathedral
Statue of Richard Hooker
1100 ft
Frog Street In a park off Frog Street
The Medieval Exe Bridge
1800 ft
Church
St Stephen's Church
1400 ft
Princesshay
Blue Boy Statue
1500 ft
Event hall
Exeter Guildhall
1300 ft
Exeter High Street
Exeter Riddle Sculpture
1500 ft
Church
St Pancras Church
1600 ft
251 High Street
Year of the Pedestrian Statue
1900 ft
National Trust's Killerton Estate
Clyston Mill
800 ft
Near Killerton House
Budlake Old Post Office
800 ft
Church
St Martin's Church
1100 ft
Shopping Area
Princesshay
1600 ft
Edmund Street
The House That Moved
1500 ft
Event hall
Tucker's Hall. The Guild of Weavers
1600 ft
Cathedral Yard
Exeter Cathedral Christmas Market
1400 ft
Restaurants
Opa Taverna
700 ft
36-37 South Street
Cosy Club Exeter
600 ft
1 Southernhay East
White Hart
700 ft
66 South Street White Hart Hotel
Sparkles
800 ft
10-12 Palace Gate
The Fusion Buffet
900 ft
10 Palace Gate
Real India
900 ft
28 South Street
On The Waterfront
1400 ft
4-9 Southern Warehouse
Cote Brasserie
1700 ft
19-21 Cathedral Yard
Pasha
1100 ft
80 South Street
Kaspa's Desserts
1000 ft
1 Market Street
Tang Shian
1000 ft
77-78 South Street
Explore Exeter
Local Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Exeter Cathedral
6 minutes' walk
A stunning example of Gothic architecture, known for its intricate stained glass and impressive organ. Entry fees may apply.
Royal Albert Memorial Museum
9 minutes' walk
A diverse range of exhibitions showcasing local history, art, and culture. Free admission makes it a must-visit.
Northernhay Gardens
9 minutes' walk
The oldest public park in England, perfect for leisurely strolls amidst beautiful greenery and scenic landscapes.
Exeter Quay
20 minutes' walk
A vibrant area filled with cafes, shops, and historic sites, ideal for a scenic stroll along the water's edge.
Exeter Eagles BMX
6 minutes' drive
An exhilarating BMX track that welcomes riders of all skill levels. Equipment rental available on-site.
Wellness Spa Retreat
10 minutes walking
A serene day spa offering massages, yoga classes, and relaxation therapies to rejuvenate your spirit.
Opa Taverna
3 minutes' walk
A cozy Greek tavern with an inviting atmosphere, offering mouth-watering dishes like mezze and grilled meats.
Cosy Club Exeter
2 minutes' walk
A quirky venue offering a diverse menu with classic comfort food, suited for casual dining with friends or family.
White Hart
3 minutes' walk
Traditional pub vibes with local ales and hearty meals. Perfect for a relaxed evening out or a quick bite.
Phoenix Theatre
12 minutes' walk
A local hub for arts with a variety of live performances including theatre, music, and film shows for all ages.
The Cavern
12 minutes' walk
A live music venue with a vibrant atmosphere, hosting local bands and open mic nights in an intimate setting.
Tips on navigating the city
City Centre
Exeter5 min
·
1400 ft
Airports
Exeter International (EXT)14 min
·
5.7
mi
Bristol (BRS)161 min
·
66.6
mi
Train
Exeter St Thomas Railway Station10 min
·
2700 ft
Exeter St Davids Train Station18 min
·
5000 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 16 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP16.50 per person per day.
Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
The Mercure Exeter Southgate Hotel is frequently praised for its central location, a short walk from Exeter Cathedral and the historic Quayside with its many restaurants and bars. Guests often highlight the spacious rooms, sometimes mentioning the availability of tea and coffee, ironing facilities, and even refrigerators. The breakfast is often described as abundant, with the option to enjoy it indoors or on the generous terrace; however, some guests have noted issues with the air conditioning in certain rooms. The hotel also features a pool for guests to enjoy.
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Review score
Based on 2301 verified reviews
7.6/10
Very good
74%
Recommend
Location
9.3/10
Staff
8.8/10
Paid Wi-Fi
7.1/10
Breakfast
7.5/10
Pros
Central location
Spacious rooms
Nice shower
Free drinks voucher
Cons
Outdated decor
Extra charges
Guest reviews
based on 2301 reviews
7.6/10
based on 4116 reviews
8.0/10
Dominic from United Kingdom
Family with children
Family Room
3 nights in November 2025
|
Reviewed:January 03, 2026
9.5/10
romantic getaway
great selectioncomfortable bedexcellent showerlate check
The breakfast offered a great selection. The bed felt really comfortable. The showers provided excellent water pressure. The late check-out provided flexibility. The facilities were excellent. The location was excellent, right in the heart of everything.
The mini fridge did not work as intended.
Service
9/10
The front desk staff ensured check in and check out were seamless, providing all assistance required. The service was genuinely attentive and polite. They clearly focus on guest satisfaction. They were also helpful with providing local information.
Location
10/10
The proximity to key attractions made exploring very easy. Various restaurants and shops are within a short walking distance from the premises. Public transport links near the area provide convenient options for farther destinations.
0 Helpful
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Nigel from United Kingdom
Business traveller
Privilege Room
3 nights in November 2025
|
Reviewed:December 06, 2025
9.3/10
Wonderful Stay
lovely personreally good servicepleasant team
Alice provided really good customer service. She contacted us about our room. It was my partner's birthday and she assisted to ensure our stay was enjoyable. I appreciated the service. The reception team, Paige and Ella, are an asset to the hotel. Nothing was too much trouble and they were always pleasant and polite. Millie helped ensure our event ran smoothly for both days.
The pool use involved an additional cost. I was not informed about the pool opening times upon arrival.
Facilities
8/10
The hotel has a pool and sauna available . The pool offers a refreshing experience and a chance for relaxation, and the sauna provides a tranquil retreat after a long day. The car park offers convenient on-site parking.
Location
10/10
The hotel benefits from a prime position, within walking distance of the town centre and the quay. It is possible to access both areas within five minutes. This central position made exploring local attractions effortless.
Service
10/10
The reception staff proved helpful throughout my stay. The team are lovely, polite.
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allan from united kingdom
Business traveller
classic room
3 nights in November 2025
|
Reviewed:November 25, 2025
8.8/10
pleasant city center experience
city center locationbreakfast varietyquick service
the hotel's location made it easy to explore the city center on foot. i found the breakfast very satisfying with a good variety of options. the staff were helpful and responded quickly to my request for extra towels (they arrived within minutes).
the television remote in my room had worn-out batteries, requiring a trip to the reception desk for replacements.
Service
9/10
the reception staff offered quick assistance with luggage storage, ensuring a smooth arrival and departure. i observed them handling check-ins efficiently, even when several guests arrived simultaneously, great.
Rooms
8/10
my classic room included a well-stocked hospitality tray with tea, coffee, and biscuits. the bathroom featured complimentary toiletries, including shampoo, conditioner, and body wash. fresh towels were provided daily, and the bed was neatly made.
Location
10/10
the hotel is conveniently located near the city's main shopping area, a five-minute walk away. several restaurants are within a short walking distance, providing diverse dining options. public transport links are easily accessible.
Facilities
8/10
the on-site gym provides a range of equipment, including treadmills and free weights. i noticed the pool area maintains a clean appearance. the bar area features comfortable seating and a selection of drinks.
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FAQs
About Mercure Exeter Southgate Hotel
What time is check-in and check-out at Mercure Exeter Southgate Hotel?
Check-in is at 15:00 and check-out is by 11:00.
What are the room amenities offered at Mercure Exeter Southgate Hotel?
Rooms feature Freeview TV, air conditioning, tea and coffee facilities, and complimentary bottled water.
Does Mercure Exeter Southgate Hotel have a swimming pool?
The hotel boasts an indoor heated swimming pool that is open year-round.
What dining options are available at Mercure Exeter Southgate Hotel?
The hotel features The Gate House Restaurant offering traditional British cuisine and a lounge bar for drinks.
What is the distance from Mercure Exeter Southgate Hotel to Exeter International Airport?
The hotel is approximately 5 km from Exeter International Airport.
What facilities are available for business travelers at Mercure Exeter Southgate Hotel?
The hotel has meeting facilities accommodating up to 120 people, suitable for business events.
Which attractions are located near Mercure Exeter Southgate Hotel?
Nearby attractions include Exeter Cathedral (0.5 km), Princesshay Shopping Area (0.5 km), and Historic Quay (1 km).
Is breakfast available at Mercure Exeter Southgate Hotel?
Breakfast is available at an additional charge of 16 GBP.
What wellness facilities are available at Mercure Exeter Southgate Hotel?
The hotel features a health and fitness centre with a gym, sauna, whirlpool spa, and yoga classes.
Where can I find nearby restaurants from Mercure Exeter Southgate Hotel?
Nearby restaurants include Oriental Buffet (0.5 km), On The Waterfront (0.5 km), and The Little Orange Cafe (0.5 km).