Mercure Exeter Southgate Hotel Exterior photoMercure Exeter Southgate Hotel Exterior photoMercure Exeter Southgate Hotel Exterior photo

Mercure Exeter Southgate Hotel – A Favorite for Families in Exeter

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From$54 /night
Check-in
29Jun
Check-out
30Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Southernhay East, Exeter, EX1 1QF
-
Close to the city center
Great
8.0
8.1
/10
3.6
3.7
/5

4-star city-center retreat in Exeter

Location

Mercure Exeter Southgate Hotel is centrally located, just a short walk from Exeter Central Train Station. The hotel is also near popular attractions such as Exeter Cathedral and the Royal Albert Memorial Museum. Its prime location allows guests to easily explore the city's historic landmarks and scenic parks.

Accommodations

The hotel offers 154 rooms with varied layouts and configurations, catering to different preferences. Rooms include standard double, twin rooms, and privilege rooms that provide additional amenities. Each room is equipped with modern essentials and tasteful décor for a pleasant stay.

Dining

The restaurant at Mercure Exeter Southgate Hotel serves a range of dishes, featuring local ingredients in its meals. Guests can enjoy breakfast, lunch, and dinner, with an emphasis on seasonal flavors. The bar provides a selection of drinks and light snacks throughout the day.

Wellness

The hotel includes a fitness center that is open to guests throughout the day. A stunning indoor pool allows visitors to relax or swim comfortably. The sauna and steam room offer additional relaxation options after an active day.

Business Facilities

Mercure Exeter Southgate Hotel provides a variety of meeting and event spaces equipped with audio-visual technology. There are multiple versatile function rooms available for corporate events and private gatherings. The hotel's professional staff assists with planning to ensure smooth operations.

Highlights

Location: near Exeter Cathedral

Rooms: 154 rooms with various layouts

Dining: restaurant with seasonal flavors

Wellness: fitness center & indoor pool

Business: versatile function rooms available

“This hotel strikes a balance, offering modern comforts with an appreciation for Exeter's history-the neo-Georgian architecture certainly makes an impression. I especially appreciate the focus on guest experience, from the diverse breakfast options to the secluded terrace lounge. Its location is excellent for exploring the city centre while promising quiet nights.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Standard Twin Room
    2 persons
    14 sq. feet
    2 Single beds
    Shower
  • Privilege Room
    2 persons
    14 sq. feet
    1 Double bed
    Coffee machine
    Shower
  • Classic Room
    2 persons
    14 sq. feet
    2 Single beds
    Bathtub
    Shower
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Spa lounge
  • Sauna
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At the Mercure Exeter Southgate Hotel, dining becomes a delightful experience at The Gate House, where a family-friendly atmosphere meets the flavors of British and European cuisines. With an inviting lounge and an expansive bar, guests can unwind while enjoying satisfying meals created to cater to all dietary preferences.
  • The Gate House

    British, European
    Ambiance
    A vibrant and comfortable setting with rich historical references to Exeter, featuring cozy sofas and banquette seating, ideal for families and relaxed dining.
    Key Offerings
    Breakfast, lunch, and dinner options include vegetarian and gluten-free meals, alongside traditional favorites and cooked-to-order selections such as omelettes and kippers.
    Reservation
    Reservations not needed.
    Open daily from 06:30 to 21:00.

Mercure Exeter Southgate Hotel Location

Southernhay East, Exeter, EX1 1QF
Explore Exeter
Local Activities and Dining
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Exeter Cathedral
Exeter Cathedral
6 minutes' walk
A stunning example of Gothic architecture, known for its intricate stained glass and impressive organ. Entry fees may apply.
Royal Albert Memorial Museum
Royal Albert Memorial Museum
9 minutes' walk
A diverse range of exhibitions showcasing local history, art, and culture. Free admission makes it a must-visit.
Northernhay Gardens
Northernhay Gardens
9 minutes' walk
The oldest public park in England, perfect for leisurely strolls amidst beautiful greenery and scenic landscapes.
Exeter Quay
Exeter Quay
20 minutes' walk
A vibrant area filled with cafes, shops, and historic sites, ideal for a scenic stroll along the water's edge.
Exeter Eagles BMX
6 minutes' drive
An exhilarating BMX track that welcomes riders of all skill levels. Equipment rental available on-site.
Wellness Spa Retreat
10 minutes walking
A serene day spa offering massages, yoga classes, and relaxation therapies to rejuvenate your spirit.
Opa Taverna
3 minutes' walk
A cozy Greek tavern with an inviting atmosphere, offering mouth-watering dishes like mezze and grilled meats.
Cosy Club Exeter
2 minutes' walk
A quirky venue offering a diverse menu with classic comfort food, suited for casual dining with friends or family.
White Hart
3 minutes' walk
Traditional pub vibes with local ales and hearty meals. Perfect for a relaxed evening out or a quick bite.
Phoenix Theatre
12 minutes' walk
A local hub for arts with a variety of live performances including theatre, music, and film shows for all ages.
The Cavern
12 minutes' walk
A live music venue with a vibrant atmosphere, hosting local bands and open mic nights in an intimate setting.
Tips on navigating the city
  • City Centre
    Exeter 5 min  ·  1400 ft
  • Airports
    Exeter International (EXT) 14 min  ·  5.7 mi
    Bristol (BRS) 161 min  ·  66.6 mi
  • Train
    Exeter St Thomas Railway Station 10 min  ·  2700 ft
    Exeter St Davids Train Station 18 min  ·  5000 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP16.50 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Swedish, Hungarian, Romanian, Polish, Latvian
Year renovated:
2008
Number of rooms:
153

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
The Mercure Exeter Southgate Hotel is frequently praised for its central location, a short walk from Exeter Cathedral and the historic Quayside with its many restaurants and bars. Guests often highlight the spacious rooms, sometimes mentioning the availability of tea and coffee, ironing facilities, and even refrigerators. The breakfast is often described as abundant, with the option to enjoy it indoors or on the generous terrace; however, some guests have noted issues with the air conditioning in certain rooms. The hotel also features a pool for guests to enjoy.
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Review score
Based on 2306 verified reviews
7.6 /10
Very good
74 %
Recommend
Location
9.3/10
Staff
8.8/10
Paid Wi-Fi
7.1/10
Breakfast
7.5/10
Pros
Central location
Spacious rooms
Nice shower
Free drinks voucher
Cons
Outdated decor
Extra charges
Guest reviews
based on 2306 reviews
7.6/10
based on 4134 reviews
8.0/10
Dominic from United Kingdom
Family with children
Family Room
3 nights in November 2025
|
Reviewed: January 03, 2026
9.5/10

romantic getaway

great selection comfortable bed excellent shower late check
The breakfast offered a great selection. The bed felt really comfortable. The showers provided excellent water pressure. The late check-out provided flexibility. The facilities were excellent. The location was excellent, right in the heart of everything.
The mini fridge did not work as intended.
Service
9/10
The front desk staff ensured check in and check out were seamless, providing all assistance required. The service was genuinely attentive and polite. They clearly focus on guest satisfaction. They were also helpful with providing local information.
Location
10/10
The proximity to key attractions made exploring very easy. Various restaurants and shops are within a short walking distance from the premises. Public transport links near the area provide convenient options for farther destinations.
0 Helpful
|
Show less
Nigel from United Kingdom
Business traveller
Privilege Room
3 nights in November 2025
|
Reviewed: December 06, 2025
9.3/10

Wonderful Stay

lovely person really good service pleasant team
Alice provided really good customer service. She contacted us about our room. It was my partner's birthday and she assisted to ensure our stay was enjoyable. I appreciated the service. The reception team, Paige and Ella, are an asset to the hotel. Nothing was too much trouble and they were always pleasant and polite. Millie helped ensure our event ran smoothly for both days.
The pool use involved an additional cost. I was not informed about the pool opening times upon arrival.
Facilities
8/10
The hotel has a pool and sauna available . The pool offers a refreshing experience and a chance for relaxation, and the sauna provides a tranquil retreat after a long day. The car park offers convenient on-site parking.
Location
10/10
The hotel benefits from a prime position, within walking distance of the town centre and the quay. It is possible to access both areas within five minutes. This central position made exploring local attractions effortless.
Service
10/10
The reception staff proved helpful throughout my stay. The team are lovely, polite. They promptly arranged a room close to the lift, as my wife has difficulty walking.
0 Helpful
|
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allan from united kingdom
Business traveller
classic room
3 nights in November 2025
|
Reviewed: November 25, 2025
8.8/10

pleasant city center experience

city center location breakfast variety quick service
the hotel's location made it easy to explore the city center on foot. i found the breakfast very satisfying with a good variety of options. the staff were helpful and responded quickly to my request for extra towels (they arrived within minutes).
the television remote in my room had worn-out batteries, requiring a trip to the reception desk for replacements.
Service
9/10
the reception staff offered quick assistance with luggage storage, ensuring a smooth arrival and departure. i observed them handling check-ins efficiently, even when several guests arrived simultaneously, great.
Rooms
8/10
my classic room included a well-stocked hospitality tray with tea, coffee, and biscuits. the bathroom featured complimentary toiletries, including shampoo, conditioner, and body wash. fresh towels were provided daily, and the bed was neatly made.
Location
10/10
the hotel is conveniently located near the city's main shopping area, a five-minute walk away. several restaurants are within a short walking distance, providing diverse dining options. public transport links are easily accessible.
Facilities
8/10
the on-site gym provides a range of equipment, including treadmills and free weights. i noticed the pool area maintains a clean appearance. the bar area features comfortable seating and a selection of drinks.
0 Helpful
|
Show more
FAQs
About Mercure Exeter Southgate Hotel
What time is check-in and check-out at Mercure Exeter Southgate Hotel?
Check-in is at 15:00 and check-out is by 11:00.
What are the room amenities offered at Mercure Exeter Southgate Hotel?
Rooms feature Freeview TV, air conditioning, tea and coffee facilities, and complimentary bottled water.
Does Mercure Exeter Southgate Hotel have a swimming pool?
The hotel boasts an indoor heated swimming pool that is open year-round.
What dining options are available at Mercure Exeter Southgate Hotel?
The hotel features The Gate House Restaurant offering traditional British cuisine and a lounge bar for drinks.
What is the distance from Mercure Exeter Southgate Hotel to Exeter International Airport?
The hotel is approximately 5 km from Exeter International Airport.
What facilities are available for business travelers at Mercure Exeter Southgate Hotel?
The hotel has meeting facilities accommodating up to 120 people, suitable for business events.
Which attractions are located near Mercure Exeter Southgate Hotel?
Nearby attractions include Exeter Cathedral (0.5 km), Princesshay Shopping Area (0.5 km), and Historic Quay (1 km).
Is breakfast available at Mercure Exeter Southgate Hotel?
Breakfast is available at an additional charge of 16 GBP.
What wellness facilities are available at Mercure Exeter Southgate Hotel?
The hotel features a health and fitness centre with a gym, sauna, whirlpool spa, and yoga classes.
Where can I find nearby restaurants from Mercure Exeter Southgate Hotel?
Nearby restaurants include Oriental Buffet (0.5 km), On The Waterfront (0.5 km), and The Little Orange Cafe (0.5 km).

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Check-in
29Jun
Check-out
30Jun
Rooms and Guests2 Guests, 1 Room